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Shipping & Returns

Shipping & Delivery

All items on HardwareFactoryStore.com ship free of charge to any address within the 48 Contiguous United States. Items sent to Hawaii, Alaska, US Territories, or Military Addresses may require an extra charge for shipping. We do not currently ship outside of the United States.

Some items may ship from other warehouses accross the United States.

Shipping Transit Time Map

Privacy & Security

We take your privacy very seriously. We do not share any information you give on this site with any companies other than the payment gateway to process your transaction. Any forms, cookies, or other means of gathering information is used solely to provide a better user experience on this site. For more information about our policies please view our privacy policy page.

Any sensitive information given on this site will be encrypted for maximum security. Credit card and Paypal transactions are processed through our payment gateways secure servers.

 

Returns & Replacements

Returns:
You may return any product bought from us within 30 days of the order date. Returned items must be in new condition just as you received it. Return shipping is the responsibility of the buyer. 
Returns will not be accepted after the 30 day period.



Replacement:
If a item arrives damaged or in not-working condition will we replace the item for you and pay for the return shipping of the damaged item. Most of our products include a one-year warranty which provides protection against manufacturer defects.
All shipping damage or non-working unit claims must be filed within 3 business days of receiving the item.